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Privacy Policy

FietsFixers Privacy Policy 

Last updated: 28-01-2026

At FietsFixers, we value your privacy. In this privacy policy, we explain what personal data we collect through our website (www.fietsfixers.nl) and/or in our store, how we use this data, and what your rights are. 

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1. Who are we? 

Company name: FietsFixers 
Address: Kostverlorenhof 102, 1183 HH Amstelveen 
Chamber of Commerce number: 70428255 
Email address: info@fietsfixers.nl
Website: www.fietsfixers.nl 
Data controller: Jorinde Horstink 

 

2. What personal data do we collect? We collect the following personal data:

  • First and last name 

  • Address details (e.g. shipping or invoicing) 

  • Email 

  • Address

  • Phone number (optional) 

  • IP address 

  • Information about your activities on our website 

  • Browser and device information (via cookies, see our cookie policy) 

 

3. How do we collect this data? 

Your data is collected in the following ways: 

  • Through the contact form or with an online order 

  • When you make a purchase in our store (if you want an invoice or registration) 

  • Through the use of cookies (e.g. Google Analytics and YouTube) 

 

4. What do we use your data for? 

We use your data for the following purposes: 

  • Processing orders and payments 

  • Contacting you if necessary for the performance of our services 

  • Sending newsletters (only with explicit permission) 

  • Analyzing website use to improve our services (Google Analytics) 

  • Marketing purposes (if permission has been given) 

 

5. Do we share your data with third parties? 

We only share your data with third parties if this is necessary for the performance of our services or is legally required, such as: 

  • Wix (hosting and website platform) 

  • Payment services (e.g. iDEAL, Mollie, PayPal) 

  • Google (when using Analytics, Ads, YouTube - with IP anonymization) 

We conclude processing agreements with these parties if required by law.


    6. How long do we retain your data? 

We do not retain your data for longer than is necessary for the purpose for which it was collected. 
For example: 

  • Invoicing data: 7 years (tax legislation) 

  • Contact requests: max. 1 year 

  • Marketing purposes: until you unsubscribe 

 

7. Your rights 

You have the right to: 

  • Access your data 

  • Have your data corrected 

  • Have your data deleted ("right to be forgotten") 

  • Withdraw your consent 

  • Object to processing File 

  • Make a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl 

Do you wish to exercise these rights? Then please contact us via info@fietsfixers.nl 

 

8. Security 

We take appropriate security measures to prevent misuse, loss, unauthorized access and unwanted disclosure. Our website is secured with SSL (https) and hosted on a secure platform (Wix). 

 

9. Changes to this privacy policy 

We may amend this privacy policy from time to time. The last modification date is always shown at the top of this page. We recommend that you consult this policy regularly. 

 

10. Contact 

For questions or requests about your privacy, please contact: 

FietsFixers 

info@fietsfixers.nl 

+31 20 261 2825 

Kostverlorenhof 102 

1183 HH Amstelveen

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